Privacy & data sharing

Your name, email, phone (optional) and shipping address; your vehicle and wheel details; the photos and artwork you upload; your design choices; and your order and payment status. We do not store card numbers — payments are handled by our payment processor.

• Cutters receive the job specification (vehicle, wheel size, vinyl brand and color code, coverage, artwork) plus your name and shipping address, because they mail the finished vinyl to you. They do not see your email, phone number, order value, payment details, or any other order.
• Vector artists work in a separate dashboard with time-limited access to the design files for a single job. They receive no customer information at all — no name, no address, no contact details.
• Our studio team sees your full order so we can support you, send proofs, and resolve issues.
• Service providers (hosting, database, email delivery, payments) process data on our behalf under their own agreements.

• Vendor accounts require two-factor authentication, re-confirmed every 12 hours.
• Vendors only ever see jobs assigned to them, and only the fields their role permits — enforced on our servers, not in the browser.
• File links are signed and expire — vector-artist access closes automatically at the end of the assignment window.
• Every view of a job, every file opened, and every shipping update is written to an access log with the person, the order, the action and the timestamp.
• Access can be suspended by the studio at any time.

We do not sell your data, rent it, or share it for advertising. We do not send marketing email through this system — only the messages tied to your order (confirmation, proof approval, shipping, delivery follow-up).

Orders and their design files are kept so we can support reorders and reuse a vector you already paid for. You can ask us to correct your details, export your data, or delete your account and its files — write to support@mrsweetwheels.com and we'll take care of it. Records we're legally required to keep (such as sales receipts) stay for as long as the law requires.